Frequently asked questions

Why should I buy the products on your website?

  • Lower price.
  • Original files without malware, viruses, or advertising.
  • All products work on an unlimited number of websites (domains) (unlimited license).
  • All products are available by direct links.
  • We regularly update products and constantly add new products, which are difficult to find anywhere else!

How to make a purchase ?

  • To make purchases on our website, you must register on our website . After logging into your account, you will be able to order the products from the basket and pay through one of the available payment systems.

What payment systems are available ?

We support payment via PayPal and Credit Card, for other payment method please contact us

Can I get a refund ?

No. Sorry we’re going to have to be a little hard on this one. The nature of digital media means that once you have the website or script downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at DMDWEB.COM are non refundable and any request or dispute will be rejetcted without any communication. However, a refund is issued if the product you bought or downloaded from the website was completely unusable.Though we can assure you of best possible 24×7 access to our website, but sometimes downtime can happen which may hamper services. 

How long can I freely download and update the purchased products ?

You can download free updates for purchased products within one year from the date of purchase. After this period, the access will be closed.

Can I purchase a product with lifetime free updates ?

Yes, you can purchase lifetime free updates for any of the products, but at a higher price. Please contact us for further details of the order.

Do you provide technical support ?

  • Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding you could ask us for paid help.
  • Not offering free support 

Still have a question ?